Testimonials

Getting your home or business back to normal as quickly as possible is our top priority at Restoration 1. We value each property as if it ours. Take a moment to read past reviews to hear what our customers are saying about our services.

  • Friendly service and very good timing.

    Andrew R.

  • Great work, reliable service and excellent staff! Mike and his crew went above and beyond to make sure I was taken care of. This is an A class company that I highly recommend.

    Beau B.

  • Really appreciate all the quick and more than efficient work from Frank and Saul! Their work avoided a disaster and Frank was very attentive to details, my comfort, and my schedule. I would recommend these guys any time!

    Beth S.

  • We had a water pipe burst in our attic over the garage. On Call Plumbing fixed the break that day and recommended we call Restoration 1 to determine if water mediation was needed. Frank was very thorough in assessing our situation. He recommended we just open up the attic and let it dry. He did not try to sell us anything we did not need. We were not charged for the evaluation. We appreciate his honesty and his willingness to answer all our questions. If in the future we have water damage we will not hesitate to call Restoration 1.

    Bob and Jane

  • We had significant water damage and were referred to Restoration 1 of Columbia. The guys showed up on time and worked all Sunday to remove the damaged areas and begin the drying process. Very personable, professional, and knowledgeable. I will give them the highest recommendation. Excellent customer service!

    Brian P.

  • We had a toilet leak water onto the floor overnight and the entire bathroom was soaked. They walked us through the insurance claim process and started work immediately. They even finished their work before our insurance company could get an adjustor out to look at the claim. These guys were great and really took care of us and our home. I would highly recommend them to anyone in need!

    Danielle L.

  • Mike and Frank were very professional. They showed great attention to detail as they evaluated the damage and the restoration process. They were kind and assuring to me in a time that could have been very distressful. They displayed notch work ethic. I would definitely recommend this A++ company.

    Danielle M.

  • Frank was amazing. He has been very helpful and accommodating in assisting us with all of our needs. He is friendly, honorable and great to work with. I highly recommend him and his company!

    Dare P.

  • This company hands down is awesome. I had the pleasure of working with Michael. He was very knowledgeable and made sure that everything was done the right way. If I happen to have a problem again I will definitely call them first.

    Kamilah G.

  • Great work, reliable service, excellent staff!

    Lauren D.

  • Michael and Frank were lifesavers after the winds from Hurricane Irma sent a large oak tree through our roof. They showed up immediately to help us mitigate the water damage in the affected parts of our house. They were extremely professional and compassionate. I highly recommend them for any kind of restoration/remediation work.

    Lesley Y.

  • I have met and now will be working with Restoration 1 as these guys are prompt and very professional. They know what they are doing and actually care about both their service and the client's home. I strongly recommend using Restoration 1!

    Matt T.

  • Had some water damage from a leaking washer...they went above and beyond! Highly recommended!

    Matt T.

  • I can't say enough good things about Kevin and Mike of Restoration 1. We came home to a flooded home on a holiday weekend. Kevin got to us very fast after we called. Kevin worked very diligently to get our home dried out. Kevin and Mike were very professional and showed compassion which meant a lot to me. Wish there were more companies like this!

    Melissa L.

  • I seriously cannot say enough good things about Restoration 1. Our event venue "Southern Oaks" flooded because of a busted pipe in the upstairs bathroom sink. Water was everywhere and flooded the bottom floor, and I had no idea what to do. I made a call to our plumber, he told me how to shut down the water and told me to call Restoration 1 right away. I called these guys, and Frank arrived in 20 minutes - and the rest of the crew followed. They were amazing to work with and truly made me feel like they were looking out for me. My husband and I had never had a claim and these men calmed me down, assured me everything would be ok and told me my next step. They have called several times to check on progress and to check on me. u!

    Pamela R.

  • Restoration 1 responded to my issue lightning fast. I only had a very small area of damage from a leaking refrigerator. Due to the small size and shallow penetration, they recommended a solution that didn't include their services. It worked out great and they didn't even get a dollar for their efforts. This shows they put the customer's best interest first, not on making a buck. Highly recommend.

    Ryan D.

  • Frank just came out, inspected it, took pictures, and gave me a very clear and honest assessment of the situation, which appears to be minor. Even more impressive, he took the time to come out, inspect, and consult, and didn't charge me a dime when it turned out I have no work for him to do. I will definitely call Restoration 1 again when I need them!

    Susan C.

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